Doctor listening to patient explaining her painful in his office

Staff Training

Onsite training is available daytime, evening and week-end sessions. You determine when, where and how many people you wish to include. We train staff, doctors and allied services.

We can offer Remote Training, with video link ups, hands free telephone sessions and email services.  Learn at a specific pace, with tangable result testing for your staff. All that is required is a telephone and a computer with an internet connection

Tailored learning and practice-specific questions and issues can be instantly addressed, we are an instant help desk. With our modern and easy, training techniques you will be amazed at how much can be learnt in a couple of hours!

Online training can be particularly useful for doctors with reasonable computer skills but no familiarity with the programs such as Best Practice and other GP Software.

Training for doctors and their staff

  • Clinical software training, in your practice
  • Customer service training
  • Privacy legislation training
  • Microsoft Excel (various levels basic > Advanced > super user)
  • Mentoring new to the role practice managers

Group Training

We have extensive experience in running workshops at conferences and presenting specific training sessions. We are experienced at guest speaking and offering interactive, purposeful training sessions for all staff and have no problem with larger group training. Matt has facilitated training sessions at an RACGP Conference, at RDAQ conferences, at AAPM staff Training days, Division training days and Best Practice Summits.